Refunds for digital products are handled by the seller, subject to applicable laws.

General rule

Because digital products can be accessed immediately after delivery, refunds may be limited once delivery has occurred.

Possible refund cases

• Duplicate payment for the same order.
• Technical issues preventing access to the digital product (verified by the seller).
• Other cases required by applicable consumer protection laws.

How to request a refund

Please contact the seller first. If you cannot reach the seller, you may contact the Platform through the Contact page.